Articulating Value
From Billable Hours to Human Impact
As AI Reduces Your Billable Hours, You Must Protect Your Value
Behavioural science training that equips professional firms to move from billable time to measurable impact.
The Billable Hour Model Is Breaking
Technology is accelerating, and processes that once took hours now take moments,
but the real value in professional services is not time, it’s judgement.
AI may handle output, but interpretation, accountability and trust still reside in the human relationship.
Reframing Value in the Age of Automation
This behavioural science training programme helps professionals to shift from outputs to outcomes, and from price to value.
Participants learn to:
Understand the mental 'heuristics' that influence how value is perceived
Use biases and nudges in presentations and negotiations
Create interpersonal comfort and deepen trust
Use language techniques to influence decisions ethically